Microsoft 365 CSP Partner Comparison

Choose the Right Partner
for Your Microsoft 365

Clectiv has independently evaluated two Microsoft CSP partners as successors to CDW for Prime Steak Concepts. This analysis gives your leadership team a clear, apples-to-apples view — pricing, support, service, and risk — so you can make a confident decision.

Current Vendor
CDW
Transitioning away
Licenses Under Review
75
Seats across 4 SKUs
Max Annual Savings
$4,212
vs. current CDW pricing
Clectiv Recommendation
Thrive
Lower cost + better support
Option Overview
Two Paths Forward
Monthly and annual all-in pricing for 75 users across your Microsoft 365 environment.
RS
Rapidscale
Microsoft CSP Tier 1 Partner
$2,891
per month · all licenses included
$34,692 billed annually
Contract TermAnnual (NCE)
Support HoursMon–Fri, 9–5
Dedicated CSMNot included
Billing FlexibilityAnnual upfront only
Migration SupportSelf-serve + docs
TH
Thrive
Microsoft CSP Tier 1 Partner + MSP
$2,540
per month · all licenses included
$30,480 billed annually
Contract TermAnnual (NCE)
Support Hours24/7 Priority
Dedicated CSMIncluded
Billing FlexibilityMonthly or Annual
Migration SupportFully managed
💡
Choosing Thrive over Rapidscale saves Prime Steak Concepts $4,212 per year — while delivering 24/7 support and a dedicated Customer Success Manager at no additional cost.
Visual Analysis
Pricing at a Glance
Monthly cost by license type and total annual spend comparison.
Monthly Cost by License Type
Side-by-side breakdown per Microsoft 365 SKU
Annual Total Comparison
All-in cost over 12 months
Detailed Pricing
Line-by-Line Breakdown
Per-seat and total monthly cost for each SKU across both vendors.
Product / SKU
Seats
RS / Seat
RS Total
Thrive / Seat
Thrive Total
M365 Business Premium
Full Office suite + Advanced Security
40
$22.80
$912
$20.50
$820
M365 Business Standard
Office apps + Teams + Exchange
20
$13.20
$264
$12.50
$250
M365 Business Basic
Web apps + Exchange + Teams
15
$6.20
$93
$6.00
$90
Microsoft Defender for Business
Endpoint + email security add-on
40
$3.80
$152
$3.40
$136
Azure AD P1
MFA + Conditional Access policies
75
$7.20
$540
$6.60
$495
Microsoft Intune
Device management add-on
40
$8.20
$328
$7.50
$300
Microsoft 365 Copilot
AI assistant — 5 pilot seats
5
$30.00
$150
$29.80
$149
Partner Support & Management Fee
Billing, CSM, SLA, escalation handling
$452
$300
Monthly Total (All-In)
$2,891
$2,540
Beyond the Price
Service & Support Comparison
What each partner delivers beyond the Microsoft licenses.
Capability
Rapidscale
Thrive
Support & Service
24/7 Phone & Email Support
Dedicated Customer Success Manager
Quarterly Business Reviews
Microsoft Escalation Handling
Self-serve
Managed
Migration & Onboarding
Managed Tenant Migration
Dedicated Onboarding Project Manager
End-User Training Sessions
Add-on fee
Included
Billing & Flexibility
Monthly Billing Option
Add / Remove Seats Mid-Term
Annual only
Anytime
Single Consolidated Invoice
Security & Compliance
Security Health Assessment
Microsoft Secure Score Monitoring
Add-on fee
Included
Compliance & Audit Reporting
Clectiv Recommendation
We Recommend Thrive
Thrive delivers meaningfully lower licensing costs and a materially better service experience — 24/7 support, a dedicated Customer Success Manager, and fully managed onboarding — all included in the base price. For Prime Steak Concepts, where uptime and operational continuity matter, Thrive eliminates transition risk and sets up a stronger long-term Microsoft partnership. Rapidscale is a capable vendor, but at a higher all-in cost and with a self-serve support model, it offers less value for your organization's profile.
$4,212
Annual savings vs. Rapidscale
24/7
Support vs. Mon–Fri only
11/12
Feature categories won by Thrive
Path Forward
Next Steps with Clectiv
Once your team approves the vendor selection, here's how we move.
1
Executive Sign-Off
C-suite approves vendor selection and authorizes Clectiv to begin the CSP transition on your behalf. Target: this week.
2
Contract & Kickoff
Clectiv coordinates agreement execution with the chosen partner. Kickoff call within 5 business days of approval.
3
Zero-Downtime Migration
Clectiv and the CSP partner manage the full tenant migration from CDW with no disruption to your users or operations.